How to Resolve the “Something Went Wrong” Office program error

At times, when you launch an Office application, you might encounter an Office program error that says, “Something went wrong”.

Try the following troubleshooting procedures if you experience this:

Method 1: Turn on Your Device Again; Office program error

The background processes on your computer can be the source of the issue. Try restarting your device, enrolling back into your Microsoft account, and starting the app from scratch first. These steps might be sufficient to get it functioning again.

Method 2: Use the Windows Control Panel to fix Office program error

You can perform a Repair on your Microsoft Office programs through the Control Panel in Windows if the issue persists even after restarting your computer.

Step 1 (which varies depending on the Windows version to fix Office program error):

• To access Apps and Features in Windows 10, right-click the Start button located at the bottom-left corner of the screen, and select it from the menu.
• From Windows 8/8.1: To access the Control Panel, right-click the Start button located in the lower left corner of your screen. Select Uninstall a Program after choosing Programs. When you right-click on the Office application from the list that needs fixing, select Change.
• Windows 7: Click the Start button in the bottom left corner of the screen to open the Control Panel. After selecting Programs, select Uninstall a Program. Right-click on the Office application you want to fix from the list, then select Change.

Step 2 (relevant for Windows 10, 8, 1, and 7 to fix Office program error):

• Select Online Repair or Quick Repair from the menu, if it is available, and then click Repair.

Remember that while Quick Repair just repairs faulty files, Online Repair does comprehensive fixes.

• If not, simply choose Repair and press the Next button.

Method 3: Reinstall Microsoft Office After Uninstalling It to fix Office program error

If you are experiencing issues with your Office program or need to restart your computer, consider removing Office and reinstalling it.

First, uninstall Office.

• Microsoft provides an Uninstall Tool on its website. You can directly download it from here. Simply download, launch, and adhere to the instructions to remove your Office application.

Note: Try using Chrome or Firefox as a replacement web browser if you are experiencing issues getting the tool to function with Internet Explorer.

• If the Uninstall Tool is not functioning, try doing a manual uninstallation of your Office program by following this guide.

Step 2: Give your computer a restart to fix Office program error.

• When you restart your computer, Microsoft’s Uninstall Tool, if you used it, will open immediately again to finish the removal.

Step 3: Reinstall Office to fix Office program error

• You can resume installing Office after the removal is finished.
• .If you have an unreliable internet connection, you can use the Office offline installer instead of having to reinstall Office.

Note: You still need to download the offline installer from your Microsoft account online in order to use it. You do not need an internet connection to utilize it once it has been downloaded.

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